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Largest Electronic supplier

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How did we improve warehouse management for the LARGEST ELECTRONIC, supplier using CX & DX?
3
3

3

Warehouse applications audited

200
200

200

Screens evaluated

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img

12

Warehouse visits

imgimg

10

Users & 5 supervisors interviewed

38
38

38

Pain-points identified

4
4

4

Working prototypes designed

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4

On-site visits and brainstorming sessions

72+
72+

72+

Issues prioritized

2
2

2

Tablet, 4 mobile and 2 web apps created

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