How did we improve warehouse management for the LARGEST ELECTRONIC, supplier using CX & DX?
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3
Warehouse applications audited
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200
Screens evaluated
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12
Warehouse visits
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10
Users & 5 supervisors interviewed
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38
Pain-points identified
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4
Working prototypes designed
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4
On-site visits and brainstorming sessions
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72+
Issues prioritized
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4
Working prototypes designed
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2
Tablet, 4 mobile and 2 web apps created
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Bringing 11K GCC employees together using video storytelling